Terms of Service
Nova Experiences Terms of Service
By purchasing tour guide services from Nova Experiences, tour participants agree to be bound by these terms of service published at https://www.novaexperiences.com/terms-of-service.html.
Service Provider
The tour guide services are provided by "Nova Experiences" meaning Nova Experiences ApS incorporated and operating under the laws of Denmark. Elements of the services may be provided by third parties under a contract with Nova Experiences.
VAT
Nova Experiences' tour guide services are invoiced without VAT in accordance with a special scheme for tour guide services in Denmark.
Booking
A tour booking is binding upon the tour participants and Nova Experiences as soon as the participants have paid for the booking.
Cancellation
Cancellations requested at least 48 hours in advance of the scheduled departure are refunded in full. Cancellations requested within 48 hours of the scheduled departure are not refunded. All cancellation requests must be submitted in writing to hello@novaexperiences.com.
Tour Content
The tour descriptions provided by Nova Experiences are for illustrative purposes only. Every tour is personal and unique depending on, among other factors, the tour guide and the traffic and weather conditions on the day of the tour. Nova Experiences does not in any way guarantee that specific sights will be visited.
Practical Information
Tour participants are responsible for familiarizing themselves with general practical information in relation to Nova Experiences' tours published at https://www.novaexperiences.com/support.html as well as tour specific information published on the tour listings.
Liability
Participation in Nova Experiences' tours takes place entirely at the participants' own risk. Participants are liable to any damage to persons and material caused by themselves.
Personal Data
The tour participants consent to the processing of their personal data by Nova Experiences for administrative purposes.
Complaints
Any complaints regarding the tour guide services provided by Nova Experiences must be communicated in writing to hello@novaexperiences.com no more than 48 hours after scheduled tour departure.
Disputes
In the event of a dispute, if the tour participants and Nova Experiences fail to reach agreement during negotiation, any dispute shall be settled according to Danish law.
By purchasing tour guide services from Nova Experiences, tour participants agree to be bound by these terms of service published at https://www.novaexperiences.com/terms-of-service.html.
Service Provider
The tour guide services are provided by "Nova Experiences" meaning Nova Experiences ApS incorporated and operating under the laws of Denmark. Elements of the services may be provided by third parties under a contract with Nova Experiences.
VAT
Nova Experiences' tour guide services are invoiced without VAT in accordance with a special scheme for tour guide services in Denmark.
Booking
A tour booking is binding upon the tour participants and Nova Experiences as soon as the participants have paid for the booking.
Cancellation
Cancellations requested at least 48 hours in advance of the scheduled departure are refunded in full. Cancellations requested within 48 hours of the scheduled departure are not refunded. All cancellation requests must be submitted in writing to hello@novaexperiences.com.
Tour Content
The tour descriptions provided by Nova Experiences are for illustrative purposes only. Every tour is personal and unique depending on, among other factors, the tour guide and the traffic and weather conditions on the day of the tour. Nova Experiences does not in any way guarantee that specific sights will be visited.
Practical Information
Tour participants are responsible for familiarizing themselves with general practical information in relation to Nova Experiences' tours published at https://www.novaexperiences.com/support.html as well as tour specific information published on the tour listings.
Liability
Participation in Nova Experiences' tours takes place entirely at the participants' own risk. Participants are liable to any damage to persons and material caused by themselves.
Personal Data
The tour participants consent to the processing of their personal data by Nova Experiences for administrative purposes.
Complaints
Any complaints regarding the tour guide services provided by Nova Experiences must be communicated in writing to hello@novaexperiences.com no more than 48 hours after scheduled tour departure.
Disputes
In the event of a dispute, if the tour participants and Nova Experiences fail to reach agreement during negotiation, any dispute shall be settled according to Danish law.